Last Updated: June 2026

Plain Digital ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or interact with our services.

1. Who We Are

Plain Digital provides product, platform and AI advisory services for founders, builders and innovation teams.

If you have any questions about this Privacy Policy, please contact us through our contact form.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Company or organisation name

• Information submitted through contact form

• Information provided when booking a discovery call

• Information provided when subscribing to newsletters or updates

We may also collect limited technical information automatically through website analytics, such as:

• Browser type

• Device information

• Pages visited

• Referring website

• General location information (country or region)

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange discovery calls or advisory sessions

• Deliver requested information or services

• Improve website performance and user experience

• Communicate with you regarding services or updates you have requested

• Comply with legal obligations

We will only process your personal information where we have a lawful basis to do so.

4. Newsletter and Marketing Communications

If you choose to subscribe to our newsletter or updates, we may send you communications relating to product strategy, platform experience, AI products, insights and related topics.

You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.

5. Third-Party Services

We may use trusted third-party providers to support our website and business operations.

These may include:

• Website hosting providers

• Analytics providers

• Scheduling services (such as Calendly)

• Email providers

• Newsletter platforms (such as Substack)

These providers may process personal information on our behalf in accordance with their own privacy policies and applicable laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes or enforce agreements.

7. Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to certain processing activities

• Request restriction of processing

• Request transfer of your personal information where applicable

To exercise any of these rights, please contact us using the details provided above.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmission over the internet can be guaranteed to be completely secure.

9. Cookies and Analytics

This website may use cookies and similar technologies to improve functionality, understand website usage and enhance user experience.

Where required by law, visitors will be given the opportunity to manage cookie preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

11. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact the Plain Digital team through our contact form.

12. Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Website: https://www.ico.org.uk